Fraud Tips
 

 

March 20, 2009

Don't type your PIN at the pump! Thieves can attach a device and retrieve your PIN; use a credit card instead of debit. If you do use your debit card, run it as a credit card to avoid entering your PIN.

February 18, 2009

It has just been brought to our attention that there is a Texting Scam that is targeting credit union members, and we want to inform you so you don't become a victim.

One Avista Corp Credit Union member and Global Credit Union members have reported receiving a text message that their account has been restricted and directs them to call a phone number that they don't recognize in order to restore their bank account. Once they dial the phone number, they are prompted to enter personal and financial account information.

The text message reads: "Dear Credit Union Customer, we regret to inform you that we had to lock your bank account access." The message then prompts you to call another phone number where you are asked to enter your personal financial information. This is a fraud.

Remember that Avista Corp Credit Union will never initiate a call, text, or email for this information as we already have it on file.If you receive such a text please contact the credit union immediately.

If you have any questions about this scam or on ways to protect yourself from fraud, please contact us at (509) 495-2279 or cheri.kelley@avistacorp.com. We're dedicated to help you stay safe and protect your financial resources.

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Tips to Safeguard yourself against Identity Fraud!

Most consumers are overwhelmed and unsure of what steps can be taken to protect against identity theft.  Here are the six most effective tips:

  1. Consumers should frequently monitor their bank and credit card accounts online.  These consumers are most likely to uncover fraud the fastest.
  2. Annually review your credit information.  You can obtain one free report from the the top three reporting agencies at AnnualCreditReport.com or by calling 1-800-322-8228.
  3. Do not provide sensitive personal information over the phone unless you placed the call to a trusted location.  This includes Social Security Numbers, Personal Identification Numbers (PIN’s), or account numbers. This same rule applies to e-mailing.
  4. Keep your operating systems updated on your computer.  This includes firewall, browser, anti-spyware and anti-virus security software.
  5. Make financial transactions online; which replaces paper invoices, statements and checks with electronic versions.  If you choose paper, be sure you have secure postal boxes for sending and receiving mail.
  6. Minimize access to your personal information wherever possible.  Don’t carry Social Security cards and debit &/or credit cards or checks you don’t need.  Don’t leave sensitive information out in the open.

  




This page last updated 3/23/2009 2:26:31 PM by Avista Corp. Credit Union.
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